What We Collect and Why We Use It
When you open an account with us, we collect the information needed to run your account securely — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We use this data to process your deposits and withdrawals, verify
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your identity, and keep your account safe from unauthorised access. We do not sell your personal data to third parties. Transaction records tied to your bKash or Nagad wallet are retained for the period required under applicable financial regulations in your region. If you use Rocket
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for withdrawals, the same retention rules apply. We may share limited data with payment processors and fraud-prevention services strictly to complete your transactions. Any data sharing is governed by agreements that require those parties to protect your information to the same standard we do. Your eligibility
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to use this platform and the specific data rights available to you depend on your local law and the eligible regions we serve. Where local law grants you additional rights — such as the right to object to certain processing — we will honour those rights
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on request.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.